We ship from Byron Bay, Australia. All orders are custom-packaged with special care to ensure the quality and safety of your purchase. Orders placed prior to 11am will be dispatched the same day (excluding weekends and NSW public holidays). Please note slight shipping delays may occur during peak promotional and sale periods.
If you need your order quickly, please select Startrack or DHL Express shipping in checkout.
We offer complimentary worldwide shipping options.
International Customers - Please check your local tax and duty rates, as they may be charged separately prior to delivery.
If your package is returned due to being unclaimed, any return shipping costs will be deducted from your refund or credit.
Please note: Nina Gordon does not engage directly with domestic courier services. After the item has been transferred from the Australian Courier, any inquiries regarding misdelivery, delays or duties should be directed to your local courier service provider.
Tax is included, and shipping is calculated at checkout for AU Orders.
International orders will be provided by DHL Express.
This is complementary for orders over $800AUD
International shipping charges will be calculated at checkout based on the delivery country.
Please check your local tax and duty rates as they may be charged separately.
For United States customers. US customs and/or DHL may require you to lodge your SSN or EIN for orders above 250 USD. If this is refused, your package will be marked as "return to sender”, and any return shipping costs will be deducted from your refund or credit.
Additional Information
These shipping timeframes and costs may differ & are a guide for metro areas. Shipping prices may vary depending on your delivery location & we may contact you to pay additional charges or alternative options before your parcel can be dispatched.
Once your item is dispatched, we will send you an email containing your tracking number and a link to the courier service provider.
*From time to time, orders may be delayed in customs. This is beyond our control, and we do our best to make sure everything goes smoothly. International shipping costs do not include any duties and taxes that may be applied by customs when your order arrives in your country.
You can obtain information on taxes, duties and customs regulations from your local customs office to determine if your order will incur any additional charges on entry to your country. Any duties or taxes incurred are the responsibility of the delivery recipient.
Any other inquiries, please email: hello@nina-gordon.com
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